Terms of Service

Last updated: October 14, 2026

Overview

Welcome to Technomec LLC. The terms “Technomec,” “we,” “us,” and “our” refer to Technomec LLC, a limited liability company based in Lebanon.

We operate www.technomec-lb.com, including its related content, features, tools, products, and services (collectively, the “Services”). Our online store is powered by Shopify.

These Terms of Service (“Terms”), together with the applicable policies made available on our website, govern your use of the Services and purchases from Technomec. Please read them carefully before placing an order. You may save or print a copy for your records.

By using the Services or placing an order, you agree to these Terms to the extent permitted by applicable law. If you do not agree, you should not use the Services or place an order.

Our Privacy Policy explains how we handle personal information. Accepting these Terms or using the Services does not, by itself, constitute consent to any processing that requires separate consent.

Nothing in these Terms excludes or restricts mandatory consumer rights, statutory warranties, or other rights and remedies that cannot lawfully be waived.

1. Access and accounts

To place an order or create an account, you must have reached the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement. If you act on behalf of a company or other organization, you confirm that you are authorized to bind it.

You must provide accurate, complete, and current information, including your contact, billing, payment, and delivery details, and update that information when necessary.

You are responsible for keeping your account credentials confidential and taking reasonable steps to prevent unauthorized access. Please notify us promptly if you suspect that your account has been compromised. Responsibility for unauthorized activity will be determined under applicable law; you are not automatically responsible for every action taken through your account.

You may not sell, transfer, assign, or license your account to another person without our written approval.

2. Products and product information

We take reasonable care to describe and display our products accurately. Screen settings, lighting, and photography may cause minor differences in apparent color or appearance. These differences do not excuse the supply of a materially different product.

Please review the product description, specifications, dimensions, compatibility information, and included accessories before ordering. Photographs may show equipment or accessories sold separately; the product listing should identify what is included. Contact us if any detail is unclear.

We may update listings, discontinue products, or introduce reasonable quantity or delivery restrictions. Changes do not retrospectively alter an existing purchase contract without your agreement or a lawful basis.

Equipment, spare parts, and consumables must be selected and used for their intended purposes. Follow the manufacturer’s operating instructions, safety warnings, maintenance requirements, and protective-equipment guidance. Website guidance does not replace the documentation supplied with a product or any training required for its safe use.

3. Orders, cancellations, and returns

To place an order, select your products, review your cart, enter the requested details, choose an available delivery and payment method, and complete checkout. Review and correct the products, quantities, addresses, and total charges before your final confirmation.

A purchase contract is formed when you complete the required review and confirmation steps and we receive your final acceptance of the order details, subject to any lawful conditions clearly disclosed before submission. We will acknowledge receipt and confirm your order details electronically within a reasonable time.

By placing an order, you authorize payment of the agreed total through your selected payment method. Advance payment is required only where specified for that method or order. If cash on delivery or another deferred payment option is offered, payment is due under the terms disclosed before purchase.

If an availability issue, payment problem, suspected fraud, legal restriction, or material error affects your order, we will contact you to explain the issue and available options. We will not substitute products, increase the agreed price, or otherwise materially change an order without your agreement. Cancellation by Technomec is subject to applicable law; any payment for a cancelled order will be refunded promptly, without limiting other available remedies.

To request a cancellation or change, contact info@technomec-lb.com as soon as possible. Processing or dispatch may affect our ability to stop an order, but does not remove statutory withdrawal or cancellation rights.

Returns, exchanges, and refunds are handled under our Return and Refund Policy and applicable law. Qualifying online consumer purchases benefit from a ten (10)-day withdrawal period from delivery, subject to statutory exceptions. Store-policy deadlines do not shorten that right or remove remedies for defective or non-conforming goods.

Customers may purchase for personal, professional, or business use. Wholesale, resale, and export arrangements may be subject to separately agreed terms and applicable legal restrictions. A purchase does not, by itself, appoint the buyer as an authorized dealer or representative of Technomec or any manufacturer.

4. Prices, promotions, and payment

Product prices, applicable discounts, the transaction currency, taxes, and delivery or other charges payable to Technomec will be disclosed before you confirm your order. The agreed total will be reflected in your order confirmation or invoice.

We may change prices and promotions for future purchases. Such changes do not alter the price of an existing purchase contract, subject to section 12 and applicable law. Online prices may differ from showroom prices or prices offered by independent sellers.

Where international delivery is available, responsibility for customs duties, import taxes, clearance charges, or similar costs will be disclosed before purchase. Any charges imposed independently by your bank or payment provider are governed by your arrangements with that provider.

Promotions may have additional conditions, including eligibility requirements, validity periods, and quantity limits. Those conditions apply to the relevant promotion, subject to mandatory legal rights.

You confirm that you are authorized to use the selected payment method and that the information provided is accurate. Payments may be subject to authorization and reasonable fraud-prevention checks. If payment fails, we may request an alternative method or suspend fulfillment where legally permitted.

5. Shipping and delivery

Available delivery areas, charges, and arrangements are described in our Shipping Policy and the information provided before purchase.

Estimated delivery times are identified as estimates. Any delivery deadline expressly agreed with you, or required by law, remains applicable.

If a material delay occurs, we will take reasonable steps to notify you and explain the available options. Delays involving carriers, customs, severe weather, government restrictions, or other events beyond our reasonable control will be handled under applicable law. Such events do not automatically remove your rights to delivery, cancellation, or a refund.

For deliveries arranged by Technomec, the risk of loss or damage remains with us until the products are delivered to you or a person you have authorized to receive them. Any different lawful arrangement for a carrier independently appointed by you or a separately negotiated business order must be agreed before purchase. Mandatory consumer protections remain unaffected.

Ownership passes upon delivery and full payment, unless a different lawful arrangement has been agreed.

Please provide accurate delivery information and inspect your order promptly on receipt. Report missing, incorrect, or visibly damaged items as soon as reasonably possible. Prompt reporting helps us investigate and does not replace or shorten applicable statutory or warranty rights.

6. Intellectual property

Website content, including text, photographs, graphics, logos, videos, product materials, and software, belongs to Technomec, its licensors, or the relevant rights holders and is protected by applicable intellectual property laws.

You may use the Services to obtain information, make inquiries, and purchase products for lawful personal or business purposes. You may also save or print order records, these Terms, and materials reasonably necessary to use or maintain products you have purchased.

Except as permitted by law or authorized by the relevant rights holder, you may not reproduce, modify, republish, distribute, commercially exploit, or systematically extract website content.

Purchasing a product does not transfer ownership of the intellectual property in that product or its underlying technology. This does not restrict any lawful right to use the purchased product or any software license supplied with it.

Technomec, Shopify, manufacturer names, and other brands or trademarks remain the property of their respective owners. Their appearance on our website does not grant permission to use them or suggest an affiliation beyond that expressly stated.

7. Optional third-party tools

The Services may include optional tools or integrations supplied by independent providers. Additional terms and privacy notices may apply and should be reviewed before using them.

We do not control independently operated tools and cannot guarantee their continued availability or performance. Any exclusions relating to those tools apply only where lawful and do not remove responsibilities that Technomec has for Services it agrees to provide.

New features introduced through our website are subject to these Terms and any additional conditions disclosed before use.

8. Third-party websites and links

Our website may link to manufacturers, service providers, or other independent websites. We do not control their content or practices, and a link does not, by itself, endorse everything published there.

Please review the applicable terms and privacy policies before using an independent website or entering into a transaction with its operator.

Questions about purchases made directly from a third party should be directed to that seller. Questions about products purchased from Technomec should be directed to us, including where the product was manufactured by another company.

Nothing in this section excludes any responsibility that cannot lawfully be excluded.

9. Relationship with Shopify

Shopify provides the technology platform that supports our online store. Purchases made from Technomec through this website are transactions with Technomec LLC.

Shopify is not the seller of those products and does not assume Technomec’s obligations concerning their supply, delivery, returns, or warranties merely by hosting the store.

To the extent permitted by law, you release Shopify and its affiliates from claims arising solely from Technomec’s performance of those sales obligations. This does not exclude liability for Shopify’s own acts or omissions where liability applies, or restrict any right that cannot lawfully be waived.

Shopify’s processing of personal information is addressed in section 10 and the relevant privacy policies.

10. Privacy and personal information

Our Privacy Policy explains how personal information is collected, used, disclosed, retained, and otherwise processed in connection with the Services, together with your available rights and choices.

Shopify and other service providers may process information to operate the store, support transactions, maintain security, prevent fraud, and provide other features described in the applicable privacy notices. Processing may take place outside your country of residence.

For information about Shopify’s practices, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

If these Terms conflict with our Privacy Policy on the handling of personal information, the Privacy Policy governs that matter, subject to applicable law. Consent required for particular processing activities will be obtained separately.

11. Reviews, suggestions, and other submissions

You retain ownership of reviews, suggestions, photographs, and other content you submit. For content submitted for publication or promotion, you grant Technomec a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, distribute, and reasonably adapt that content to operate, improve, and promote the Services.

We may authorize providers acting on our behalf to use that content for the same purposes. We will not knowingly edit a review in a way that misrepresents its meaning. Any use of personal information remains subject to our Privacy Policy and applicable law. This license does not authorize publication of private support messages or order information.

You confirm that you have the necessary rights to your submissions, that reviews reflect your honest experience, and that you disclose any relevant incentive or commercial relationship.

Submissions must not be unlawful, misleading, abusive, defamatory, infringing, or malicious, or disclose another person’s private information without authority.

We may moderate or remove content that breaches these Terms, violates the law, contains spam, or is unrelated to the relevant product or Service. A negative opinion alone is not grounds for removal.

Unless separately agreed, we are not required to pay for submissions or implement suggestions. This does not affect our obligations to handle complaints, privacy requests, or other matters requiring a response.

12. Errors, inaccuracies, and omissions

Despite reasonable care, errors may occur in product descriptions, prices, promotions, charges, delivery information, or availability. We may correct website information when an error is identified.

If an error affects an existing order, we will contact you and explain the proposed correction and available options. A website correction does not automatically change or cancel an existing purchase contract.

We will obtain your agreement to any material change and will cancel an order only where permitted by law. Any amount paid for a cancelled order will be refunded promptly. These provisions do not limit other rights or remedies available to you.

13. Prohibited uses

You must use the Services lawfully. You must not:

• Commit fraud, impersonate another person, or provide deliberately false or misleading information.
• Infringe intellectual property, privacy, or other legal rights.
• Harass, threaten, or unlawfully target customers, employees, or other people.
• Send spam, phishing messages, or unsolicited promotional material through the Services.
• Upload malicious code or attempt to gain unauthorized access to accounts, systems, or information.
• Collect another person’s personal information without a lawful basis.
• Interfere with the website, overload its infrastructure, manipulate transactions, or disrupt access for others.
• Bypass access restrictions, security controls, CAPTCHAs, or measures used to block abusive activity.
• Copy, scrape, or systematically extract content beyond any permission granted by us or by law.
• Use automated tools contrary to section 14.

These restrictions do not prohibit ordinary browsing, legitimate purchasing, permitted accessibility tools, or activities that cannot lawfully be restricted.

14. Automated access and agents

An “Agent” is software or a service that takes autonomous or semi-autonomous actions on behalf of a person or organization, including automated shopping, browsing, or data-extraction tools.

Agent access is permitted only within any authorization granted by Technomec or expressly supported by the Services. Identification alone does not grant access or permission to scrape content.

Where permitted, an Agent must:

• Clearly identify its automated nature and name, including through an appropriate user-agent identifier such as Agent/[agent name] where HTTP or HTTPS requests are used.
• Respond truthfully to questions about whether an interaction is automated.
• Respect applicable access instructions, rate limits, and restrictions.
• Avoid concealing its identity, circumventing CAPTCHAs, or bypassing protective measures.
• Stop accessing the Services when authorization is withdrawn or Technomec requests it to stop.

You remain responsible for ensuring that any Agent you authorize acts within its authority and complies with these Terms. Agent use does not expand your rights or permissions. We may restrict or block automated access to protect the Services, subject to applicable law.

15. Suspension and termination

We may restrict, suspend, or terminate access where reasonably necessary to address a material breach, suspected fraud, security threats, unlawful activity, or a legal requirement. We may also discontinue features or Services, subject to existing contractual obligations.

Where reasonably practicable and appropriate, we will explain the action and provide an opportunity to resolve a remediable issue. Immediate action may be necessary to prevent harm or comply with the law.

Suspension or termination does not remove rights arising from completed purchases, relieve us of outstanding obligations, or prevent you from pursuing a return, refund, warranty claim, or legal remedy. Amounts lawfully due remain payable.

Provisions intended to continue after termination, including those concerning intellectual property, outstanding payments, liability, dispute resolution, and existing rights, will remain effective to the extent necessary and lawful.

16. Website availability and product warranties

We aim to provide a reliable website, but cannot guarantee uninterrupted or error-free access. Maintenance, updates, technical failures, and other events may temporarily affect availability.

General articles and guidance are provided for information and do not replace product-specific instructions or an express commitment made as part of a purchase.

Where a manufacturer’s or other commercial warranty is offered, its scope, duration, and conditions are set out in the applicable warranty documentation. Such warranties are additional to any rights against Technomec under applicable law.

Damage caused by misuse, unsuitable accessories, unauthorized modification, or failure to follow required operating or maintenance instructions may fall outside applicable warranty coverage, where legally permitted. Any exclusion will be assessed in relation to the actual cause of the issue and the relevant warranty terms.

No website-availability disclaimer excludes our obligations concerning product quality, conformity, safety, title, after-sales service, or other mandatory protections. Products are not sold without statutory protection merely because they are offered online.

17. Limitation of liability

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, or any injury, loss, or obligation for which liability cannot lawfully be excluded or limited. Mandatory consumer and product-safety protections remain fully applicable.

Subject to those protections, Technomec is not liable for indirect or consequential losses to the extent that such an exclusion is permitted by law.

For purchases made in the course of business, this exclusion may include lost profits, lost revenue, loss of business opportunities, or business interruption, where permitted by law and not otherwise agreed in writing.

These exclusions do not remove your right to recover direct losses or obtain other remedies where applicable law or our contractual obligations entitle you to do so. Any limitation applies only to the extent it is lawful and enforceable in the circumstances.

18. Indemnification and third-party claims

To the extent permitted by law, you agree to compensate Technomec, Shopify, and their respective officers, employees, and service providers for reasonable, substantiated losses and legal costs arising from third-party claims caused by your unlawful conduct, infringement of third-party rights, or culpable material breach of these Terms.

This obligation does not arise merely because you use the Services or purchase a product. It does not cover losses caused by the negligence, misconduct, or breach of the party seeking compensation, or impose obligations prohibited by consumer law.

We will notify you within a reasonable time of a relevant claim and give you a reasonable opportunity to participate in its defense. We will not agree to a settlement that imposes liability, an admission, or an obligation on you without your consent. Each party must take reasonable steps to limit avoidable losses.

19. Severability

If a provision is found unlawful or unenforceable, it will be disregarded or limited only to the extent necessary under applicable law. The remaining provisions will continue to apply where legally possible.

Where a provision conflicts with a mandatory legal right, that right prevails.

20. Waiver and entire agreement

A failure or delay by either party to enforce a right does not, by itself, waive that right.

These Terms, the applicable policies made available before purchase, your order details, and any separately agreed written terms form the agreement governing the relevant Services or transaction.

Separately negotiated terms prevail over these general Terms to the extent of an expressly agreed difference. Our Privacy Policy governs personal-information matters. Mandatory law prevails in all cases.

Nothing in this section excludes liability for fraud or removes rights arising from binding product descriptions, representations, or commitments. These Terms will be interpreted in accordance with applicable law.

21. Assignment

You may not transfer your contractual rights or obligations without our written consent, except where the law permits transfer without consent. We will not unreasonably withhold consent where doing so would prejudice rights protected by law.

We may transfer our rights and obligations in connection with a lawful restructuring, business sale, or similar transaction, provided that the transfer does not unlawfully reduce your rights or protections. We will give notice and obtain consent where required by law.

22. Governing law and disputes

These Terms and purchases from Technomec are governed by the laws of the Republic of Lebanon, subject to any mandatory protections that apply to you.

Please contact us first if a concern arises so that we can try to resolve it. Doing so is not a condition for exercising a legal right or bringing a claim.

Disputes fall within the jurisdiction of the competent courts determined by applicable law. Nothing in these Terms removes any mandatory right to bring proceedings before another competent court or rely on applicable protections in your place of residence.

23. Language and translations

This version of the Terms is written in English. Where English is lawfully agreed as the language of the contract, this version governs, subject to mandatory language requirements and consumer protections.

Any translations will be interpreted in accordance with applicable law. No language-precedence provision overrides a legally required version or permits a misleading translation.

The language of court or administrative proceedings is determined by the applicable procedural rules, not solely by these Terms.

24. Headings

Headings are included for convenience and do not change the meaning or interpretation of these Terms.

25. Electronic communications and records

We may send transactional and service-related communications electronically, including order acknowledgments, payment or delivery updates, account notices, and responses to customer requests. Please keep your contact details current.

Marketing communications are handled separately under our Privacy Policy and applicable consent and opt-out requirements.

Please retain your order confirmations, invoices, and the Terms applicable to your purchase. You may contact us to request copies of available transaction records, subject to identity verification and applicable retention requirements. This does not constitute a promise of indefinite online access to every record.

Electronic communications do not replace any form of notice or documentation specifically required by law.

26. Changes to these Terms

We may update these Terms to reflect changes to our Services, business practices, or legal obligations. The revised version will be published on this page with an updated date, and additional notice or consent will be provided or obtained where required.

Revisions apply prospectively. The version applicable when a purchase contract was formed continues to govern that purchase unless a change is lawfully agreed or required by law.

Continued use of the Services after revisions take effect constitutes acceptance only where applicable law permits acceptance in that manner. Updates do not retrospectively remove rights or alter completed purchases.

27. Contact information

For questions about these Terms, orders, returns, warranties, or other Services, please contact:

Technomec LLC
Center 622, Ground Floor
Beirut–Tripoli Highway
Safra 1200, Keserwan, Lebanon

Email: info@technomec-lb.com
Telephone: +961 76 505 073
Website: www.technomec-lb.com

Additional company details are available in our Contact Information and Legal Notice pages.