Privacy Policy

Last updated: October 14, 2026

Technomec LLC (“Technomec,” “we,” “us,” or “our”) operates www.technomec-lb.com, including its related content, features, tools, products, and services (collectively, the “Services”). Our online store is powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit our website, use the Services, make a purchase, or communicate with us.

If this Privacy Policy conflicts with our Terms of Service regarding the processing of personal information, this Privacy Policy will prevail in relation to those matters.

Please read this policy carefully. Where applicable law requires your consent to particular processing activities, we will seek that consent separately. Accessing the Services does not, by itself, constitute consent to processing that requires your express permission.

Personal Information We Collect or Process

“Personal information” means information that identifies you or another individual, or that can reasonably be linked to an identifiable individual. It does not include information that has been anonymized so that it can no longer reasonably identify or be linked to an individual.

Depending on how you interact with the Services, we may collect or process the following categories:

• Contact information: Your name, email address, telephone number, billing address, and delivery address.

• Payment information: Information needed to process payments, including payment method, card or payment account details, transaction references, and payment confirmations. Certain payment information may be collected and processed directly by Shopify or our payment providers. The information available to Technomec depends on the payment method and provider.

• Account information: Your login and authentication details, account preferences, and settings.

• Shopping and transaction information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, together with your order history.

• Communications: Information you provide when contacting us, submitting an inquiry, requesting support, or otherwise communicating with our team.

• Device and connection information: Your IP address, browser type, device information, network details, and other identifiers.

• Usage information: How you access, browse, and interact with the Services, including pages visited and the timing of your interactions.

• Inferred preferences: Interests or preferences inferred from your shopping activity and interactions, where permitted by applicable law.

If you do not provide information necessary to process a payment, deliver an order, or respond to a request, we may be unable to provide the relevant Service.

Sources of Personal Information

We may collect personal information:

• Directly from you, when you create an account, place an order, complete a form, contact us, or otherwise provide information.

• Automatically, when you access or use the Services, including through cookies and similar technologies.

• From service providers, including Shopify, payment providers, delivery providers, and other businesses that support the operation of the Services.

• From business partners and other third parties, where permitted by law and relevant to the purposes described in this policy.

How We Use Your Personal Information

We use personal information for the following purposes, as relevant to your interactions with us:

• Operating the Services: Managing accounts, processing payments, fulfilling orders, arranging delivery, handling returns and exchanges, and providing customer support.

• Personalizing and improving your experience: Remembering preferences, maintaining shopping carts, recommending relevant products, supporting reviews and other available features, and understanding how the Services are used.

• Communicating with you: Responding to inquiries and sending order confirmations, delivery updates, account notifications, and other service-related communications.

• Marketing and advertising: Sending promotional communications and displaying relevant advertisements on our website or through other platforms, subject to applicable law and any required consent. Advertising may be informed by your browsing activity, purchases, or interactions with the Services.

• Security and fraud prevention: Authenticating users, protecting accounts and payments, detecting suspicious activity, and investigating fraud, misuse, or security incidents.

• Legal and business obligations: Maintaining necessary records, complying with applicable law and valid legal requests, resolving disputes, and protecting or enforcing our rights and policies.

Where applicable law requires a legal basis for processing, we rely on the basis appropriate to the activity, which may include performing a contract with you, complying with legal obligations, obtaining your consent, or pursuing legitimate interests where those interests are not overridden by your rights.

How We Disclose Personal Information

We may disclose personal information where necessary for the purposes described in this policy, including:

• To Shopify and service providers that support hosting, payment processing, IT services, analytics, customer support, storage, order fulfillment, and delivery.

• To marketing and advertising partners that help us promote our products and deliver relevant advertisements, subject to applicable law and your privacy choices. These partners may process information under their own privacy policies where they act independently.

• At your request or with your consent, including when you choose to use third-party integrations or direct us to share information with another party.

• Within our corporate group, where applicable, for the purposes described in this policy and subject to applicable safeguards.

• In connection with a business transaction, such as a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

• For legal or protective purposes, including responding to valid legal requests, complying with legal obligations, resolving disputes, enforcing our policies, and protecting the rights, property, or safety of Technomec, our customers, or others.

Certain advertising-related disclosures may qualify as “sharing” or “targeted advertising” under applicable privacy laws. Any rights to opt out of these activities are explained under Your Rights and Choices below.

Relationship with Shopify

Our online store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to operate and support the platform.

We also use certain Shopify enhanced features that help protect, develop, and improve our business. These features may involve Shopify combining information about your interactions with our store with information about your interactions with other merchants and Shopify.

Information may be shared with Shopify and other service providers located outside your country of residence. Where Shopify determines the purposes and means of processing for its own services, Shopify is responsible for that processing and for responding to related privacy requests.

For more information, please review the Shopify Consumer Privacy Policy. You can also visit the Shopify Privacy Portal to learn about and exercise applicable rights concerning information processed by Shopify.

Cookies and Similar Technologies

We and our service providers, including Shopify, use cookies and similar technologies to operate the website, remember preferences, understand browsing activity, and support personalization and advertising.

Where required by applicable law, we obtain consent before using non-essential cookies or similar technologies.

You can manage available preferences through the privacy controls provided on the Services. You may also configure your browser to block or delete cookies, although doing so may affect certain website functions. Browser cookie settings do not necessarily control all advertising-related disclosures.

Third-Party Websites and Links

The Services may contain links to websites, applications, or platforms operated by third parties. Their privacy practices are governed by their own policies, which we encourage you to review before providing personal information.

We do not control the privacy or security practices of independently operated third-party services. Including a link does not, by itself, constitute an endorsement of their content or practices.

Information you post publicly, including reviews or social media comments, may be visible to others. Please consider this before sharing personal information in public areas.

Children’s Data

The Services are intended for adults. We do not knowingly collect personal information from children below the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can review the matter and take appropriate action, including deletion where required.

As of the date stated above, we have no actual knowledge that we sell or share, as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of transmission or storage can guarantee absolute security.

Please keep your account credentials confidential and avoid sending passwords, complete payment card details, or other sensitive information through ordinary email or unsecured channels.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including managing your account, providing the Services, maintaining required records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods vary according to the type of information, the purpose for which it was collected, and applicable legal requirements.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access your information: Request confirmation of whether we process your personal information and obtain access to it.

• Correct your information: Request correction of inaccurate or incomplete information.

• Request deletion: Ask us to delete personal information, subject to applicable exceptions and retention obligations.

• Receive or transfer your information: Obtain a copy in an appropriate format or request its transfer where this right applies.

• Object to or restrict processing: Challenge certain uses of your information or request limits on processing.

• Withdraw consent: Withdraw consent where processing relies on it. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

• Opt out of certain advertising activities: Opt out of the sale or sharing of personal information or its use for targeted advertising, where applicable.

You may also submit privacy requests by emailing info@technomec-lb.com.

Marketing preferences

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. For other promotional communications, follow the instructions provided or contact us.

Opting out of marketing does not prevent us from sending essential communications about your orders, account, payments, or customer service requests.

Handling your requests

Privacy rights are subject to applicable conditions and exceptions. We may need to verify your identity before acting on a request and will request only information reasonably necessary for that purpose.

Where permitted by law, an authorized representative may submit a request on your behalf. We may require evidence of their authority and, where appropriate, confirmation of your identity.

We will respond within the period required by applicable law. If we cannot fulfill a request, we will explain our decision where required. We will not unlawfully discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we handle your personal information, please contact info@technomec-lb.com.

Depending on applicable law, you may also have the right to appeal a decision concerning your request or submit a complaint to a competent supervisory authority or court.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside, including countries where Shopify and our other service providers operate.

Where applicable law requires safeguards for international transfers, we use the safeguards or transfer mechanisms required by that law.

For transfers subject to European Economic Area or United Kingdom transfer requirements, these may include an applicable adequacy decision, the European Commission’s Standard Contractual Clauses, or an appropriate UK transfer mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, Services, or legal requirements.

We will publish the revised version on this website, update the “Last updated” date, and provide additional notice or obtain consent where required by applicable law.

Contact

For questions about this Privacy Policy, concerns about our privacy practices, or requests to exercise your rights, please contact:

Technomec LLC
Center 622, Ground Floor
Beirut–Tripoli Highway
Safra 1200, Keserwan, Lebanon

Email: info@technomec-lb.com
Telephone: +961 76 505 073
Website: www.technomec-lb.com