Shipping Policy

Last updated: October 14, 2026

Thank you for shopping with Technomec LLC. This policy explains our order processing, delivery arrangements, shipping charges, and how to contact us if an issue arises.

Order Processing

Unless a different timeframe is stated for a product or order, orders are processed within three (3) business days, excluding weekends and public holidays in Lebanon.

Orders placed after 12:00 noon (Lebanon time), or on weekends or public holidays, may begin processing on the next business day.

Processing time is separate from delivery time. If an issue materially affects the processing of your order, we will contact you with an update and explain the available options.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout.

Unless expressly stated otherwise, delivery estimates begin when your order is dispatched and are additional to the processing period above.

Delivery may be affected by carrier disruptions, weather, road conditions, or other circumstances beyond our reasonable control. We will take reasonable steps to notify you of significant delays and help resolve delivery issues.

Delivery estimates do not override any delivery deadline expressly agreed with you or any rights available under applicable law.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery destination, order weight, and selected shipping method. The applicable charge is displayed before you complete your purchase.

Free standard shipping may be available for selected orders. Any eligibility requirements or promotional conditions will be shown on our website or at checkout.

Order Tracking

Once your order is dispatched, we will send a shipping confirmation to the email address provided with your order.

Where tracking is supported, the confirmation will include a tracking number or link. Tracking information may take time to appear or update after dispatch.

If tracking is unavailable or you need help checking your delivery status, contact info@technomec-lb.com and include your order number.

Shipping Destinations

We currently ship within Lebanon. Available delivery options for your address will be displayed at checkout.

Address Accuracy

Please provide a complete and accurate delivery address and contact telephone number. Include any building, floor, or other details needed to locate the delivery address.

If you need to correct your details, contact info@technomec-lb.com as soon as possible. We will make reasonable efforts to update them before dispatch, but changes may not be possible once the order is in transit.

Incomplete or incorrect details may delay or prevent delivery. If a delivery attempt is unsuccessful, contact us so we can discuss the next steps.

Lost, Damaged, or Delayed Packages

If your order is missing, damaged, incorrect, or significantly delayed, please contact info@technomec-lb.com with your order number and a description of the issue.

For visible damage, please provide photographs of the packaging and affected items where possible, and retain them for inspection if reasonably practicable.

We will investigate with the carrier and arrange an appropriate resolution, which may include completing delivery, replacing affected products, or issuing a refund, depending on the circumstances and your rights under applicable law.

For deliveries arranged by Technomec, the risk of loss or damage remains with us until the products are delivered to you or a person you have authorized to receive them.

Please report issues promptly to help us investigate. This request does not shorten any statutory or warranty rights, including rights relating to defects discovered later.

Order Changes and Cancellations

To request an order change or cancellation, contact info@technomec-lb.com as soon as possible and include your order number.

We will confirm whether your request can be accommodated. Once an order has been dispatched, we may be unable to modify or intercept the shipment. This does not remove any applicable right to withdraw from the purchase, return an item, or obtain a refund.

Where a refund is due, it will be issued promptly to the original payment method, unless another arrangement is agreed with you or required by law. Your bank or payment provider may need additional time to process and post the refund.

For return procedures and eligibility, please review our Return and Refund Policy.

Contact

For shipping enquiries, tracking assistance, or delivery issues, please contact Technomec LLC at info@technomec-lb.com.

This policy does not limit any rights or remedies available under applicable consumer protection laws.